How does home delivery work?
We currently serve the Auckland Region. Our delivery charge is $5. We will aim to deliver to your door between 2:00-5:00pm. You don’t need to be home when we deliver, we can leave your package in a designated area – just let us know by including delivery instructions at the checkout page. We will advise the day of delivery and if you do leave home, we recommend that you leave a cool box with an ice block to keep the meals cold. We will deliver your Tot’s Pantry meal frozen, however we can not take responsibility for your purchase once it has been delivered.
We can provide a re-usable chill box and ice block for your goods which will give you peace of mind to know your goods are looked after and remain frozen until you get home. We charge $5 for the chill box. We do recommend if you are not going to be at home, that you purchase a chill box with your order. We will bring along extra ice packs with our teams so if you leave it out for your next order we will put the products in there for you (please advise us in additional information that you plan to do this so our delivery team can look out for it).
For customers outside Auckland
Currently we only supply our goods to the Auckland region. The Baby Bag distributes our products nationwide.
Have any questions? We're here to help!