Please contact us for any return question at .

Damages, defrosting and other issues
Please inspect your food upon receipt and contact us immediately if the item is defective, damaged, if you receive the wrong item, or if it has defrosted in transit so that we can evaluate the issue and make it right. Please take photos of the products packaging and food to assist us with your request.

Refunds
We will notify you once we’ve received and evaluated your request, and let you know if the request has been approved or not. If approved, you’ll be either refunded on your original payment method, or sent product. Please remember it can take some time for your bank or credit card company to process and post the refund too.